Discover our journey.
Our Story.
Get to know us
SAM MEAD
FOUNDER
Hi, I'm Sam, and I'm excited to share my journey with you. For almost seven years, I've had the privilege of working in the pharmaceutical industry, starting in a business administrator role and rising to become Head of Business Operations. Along the way, I've gained invaluable experience in a wide range of areas, from analysing company performance to collaborating with marketing agencies on website design.
One of my proudest accomplishments was leading the design of a new bespoke software to streamline our inventory, order, stock, and payment processes. I've also had the opportunity to manage regulatory and medical teams and present to senior management on key business initiatives.
During a period of maternity leave, I found myself not only supporting my partner in starting and growing his own business, but also realising how much I enjoy supporting people through life's ups and downs. It was during this time that I realised my passion for entrepreneurship and decided to pursue my lifelong ambition of starting my own business.
And so, Support. Advise. Manage. was born. My strengths lie in organisation and efficiency, coupled with a knack for quickly learning and adapting to new environments and business functions. I'm dedicated to providing exceptional support and ensuring things run smoothly and efficiently, whether it's in business or everyday life.
I look forward to the opportunity to work with you!
Our mission
Our mission is to provide efficient and personalised support services to businesses and individuals, to simplify their lives, streamlining their operations and enhancing their productivity. We serve a diverse clientele, delivering tailored solutions with professionalism and integrity.
Our vision
Our vision is to revolutionise the support industry by pioneering innovative solutions that empower businesses and individuals to thrive. We aspire to create a future where efficiency and effectiveness are accessible to all, transforming the way people work and live for the better.
What do we stand for?
Our Values
Understanding
We value taking time to fully understand our clients, their operations, and what matters most to them. This enables us to provide truly bespoke services that are tailored to your unique needs and preferences, ensuring you receive value-added solutions that are genuinely appreciated.
Learning
We embrace a culture of continuous learning and growth. We recognise there may be areas where we are less familiar, but we approach these opportunities with enthusiasm and a willingness to learn. By continuously expanding our knowledge and skills, we ensure that we are well-equipped to tackle new challenges and deliver innovative solutions.
Innovation
We are passionate about thinking of new ideas and suggestions to help our clients streamline processes, improve efficiency, and enhance overall well-being. Whether it's suggesting innovative ways to optimise business operations or proposing lifestyle changes to promote happiness and productivity, we are committed to providing creative and forward-thinking solutions that drive positive outcomes for our clients.
Fairness
We are committed to working efficiently and promptly, providing our clients with good value for your investment. We believe in transparency and strive to offer a fair reflection of the work performed, ensuring you feel confident and satisfied with the services received.
Quality
While we prioritise efficiency and timeliness, we never compromise on quality. We hold ourselves to the highest standards and are dedicated to delivering work of exceptional quality in every task we undertake. Our clients can trust that you will always receive a high standard of work that meets or exceeds expectations.
